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Help CenterAlertsConfiguring High Downtime Alerts

Configuring High Downtime Alerts

Last updated July 25, 2024

These alerts will inform you when your location(s) are offline for extended times. You can configure the exact thresholds as follows:

  • Navigate to Notifications -> Settings -> High Error Rate
  • Select the location(s) you'd like to monitor
  • Set your threshold as:
  • Percent: Percentage of downtime
  • Minutes: Total amount of downtime in minutes
Screen Shot 2024-07-08 at 12.12.41 PM
  • Store Overrides
  • Select any stores you'd like to monitor specifically and increase/reduce their downtime threshold.
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