Configuring High Error Rate Alerts
Last updated July 25, 2024
These alerts will inform you when your location(s) are making frequent mistakes on their orders. You can configure the exact thresholds as follows:
- Navigate to Notifications -> Settings -> High Error Rate
- Select the location(s) you'd like to monitor
- Set your threshold as:
- Percent: Percentage of orders with errors
- Errors: Count of orders with errors
- Store Overrides
- Select any stores you'd like to monitor specifically and increase/reduce their error rate threshold.
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